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Plus you'll get a lesson on how to use them. When you walk into a store that carries Stihl products, you'll see trimmers, blowers and chain saws assembled and ready to go - with not a box in sight. * Consumers don't buy Stihl products in a box and tote them home for assembly. Instead, more than 8,000 speciality dealers are trained by Stihl to service products and educate customers long after the saws and trimmers are buzzing away in yards. * Its products aren't mass marketed in discount stores. To reach those homeowners, Mazach says Stihl prides itself on two marketing rules: Then it's time for the real test - with the homeowners. In addition, auditors periodically pull saws to put through their own tests. A stamped number indicates which test cell critiqued the saw, and a thermal mark tells dealers the saw has been tested. If a saw doesn't start, it goes to the rework operator to find the problem. Workers at Stihl are cross-trained so each knows how to do any job on the assembly line.Īnd if you aren't ambidextrous and muscular in your shoulders and forearms when you start, you will be soon, says Myers, who has been at Stihl for 17 years and has the bulging biceps to prove it.Įach Stihl saw is tested in an automated test cell that runs it through choke, high-speed and idle-speed drills. Then the line moves on to the carburetor, gaskets, muffler, anti-vibration plugs, coil assembly, chain-break mechanisms, gas tank, handle, spark plug, linkage, air filter and starter assembly. The AGV picks up the components from the warehouse shelves and delivers them so production workers don't have to leave their work stations.Įach saw goes through 12 steps starting with the serial code, crank case and bearings. Assembly workers needing more parts merely push a button to summon a driverless vehicle - an automated guided vehicle. Flexible assembly lines can shift from one product model to another in minutes. To cut costs and compete with chain saws sold in discount stores, Stihl is automating and building flexibility into more of its production. ''The weight is most critical,'' says Myers. Stihl's ability to make lightweight saws like the 10.1-pound 023C with its 12-to-16-inch guide bar comes from the casings made of polymer, a heavy-duty plastic-like material made by DuPont. The lighter a chain saw is to hold the more likely a homeowner will use it because the fatigue factor fades, says Bob Myers, assistant superintendent in the power-head production department. Long known as the maker of chain saws for heavy-duty users like loggers and commercial tree trimmers, Stihl is focusing now on making easy-to-use, lightweight products - such as the 9+-pound 017 saw with the 12-to-16-inch guide bar for $199 - for the weekend woodcutter.
#STIHL SERIAL NUMBER YEAR CODE CODE#
''I love this line,'' says Mullins, her small hands protected by gloves as she pivots on a floor mat to apply the serial number and bar code label to the crank case of each saw before it goes back on the assembly line belt to move to the next work station. On a fast-moving day, the line can produce as many as 460 to 598 saws. This particular day she works a slow-moving chain-saw line, helping co-workers at the other 11 work stations turn out 330 saws.
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One of those women is Dee Mullins of Hampton who has worked here for 20 years. You see just as many women as men working assembly-line stations. The non-union plant at the beach employs about 650 people.